Vortrag und Workshop am 02. Juli 2015
Knowledge management (KM) has to be seen within the context of business strategy and business need. It is not an end itself, but a tool to deliver better business performance, and this view is crucial to developing and crafting an effective KM strategy.
This session covers the role that librarians and information professionals play in creating a strategy to give direction to a KM program within their organization. Recognizing business drivers, clarifying strategic knowledge areas for the organization, and finding and defining key stakeholders who need to be involved, these are all activities that the KM responsible person must address.
Bio: Stephanie A. Barnes, BBA, MBA
Stephanie has over 22 years successful, experience in knowledge management and accounting in the High Technology, Health Care, and Public Accounting sectors.
Stephanie is currently a knowledge management consultant at Missing Puzzle Piece Consulting; where she focuses on aligning people, process, and technology. She works with clients in Financial, and Professional Services, as well as in the High Technology Industry, and not-for-profit/NGO sector, among others. She has been doing knowledge management work for more than 15 years and is the Knoco Ltd. representative for Central and Eastern Canada.
Stephanie graduated from Brock University with a BBA in Accounting and from McMaster University with an MBA in Information Technology. She is ITIL Masters certified as well as having a Business Systems Analysis certificate.
Information Today Inc. published, Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional, in January 2015, a book Stephanie co-authored with Knoco co-founder, Nick Milton. Additionally, in May 2011, Ark Group published Stephanie’s report, Aligning People, Process, and Technology in Knowledge Management.
Stephanie can be found on the web at www.missingpuzzlepiececonsulting.ca, on Twitter @MPuzzlePiece, Slideshare http://de.slideshare.net/stephaniebarnes/,
and LinkedIn http://ca.linkedin.com/in/stephanieabarnes/